Room: 2356 HSS

Phone: 304-293-3631 option 1


7:30 am - 6:00 pm Mon-Thurs
7:30 am - 5:00 pm Fri


Mail Address:
ITS / Help Desk
West Virginia University
P.O. Box 9010
Morgantown, WV 26506

Laptop Support Contacts

Students entering the Dental Hygiene, Dentistry, Medical Doctor, Nursing, Occupational Therapy, Pathologists’ Assistant, Pharmacy, or Physical Therapy programs are issued a notebook computer from the Health Sciences Center for use as an integral part of the curriculum. The computer program provides a portal for online education, access to our Library's electronic collection, a software package that includes electronic versions of medical resource materials, wireless network access within the Health Sciences Center, off-site access, on-campus printers and supplies, warranty and insurance coverage, and onsite certified technical support/maintenance for hardware/software problems through the Health Sciences Center Help Desk.  Our program goal is to provide our students with computer literacy skills to assist the student with learning, test taking, patient care, research, managed care, and hospital record keeping.

Laptop Support Contacts

General Support

For general customer service and any hardware/software problems, please contact the HSC Help Desk at 2264 HSS, 304.293.3631 (Option 1), or Joseph Marton - Manager of Support Services, 2250 HSS, 304-293-4683.

Software Support

Help using software can be obtained from the Learning Center at 304.293.3631, Option 5.

Program Specific Support

For program specific information, please contact the following:

Additional Support

For help accessing SOLE, please contact Applications/Web Services at 304.293.3631, Option 4.