Showing items 1 through 10 of 21 articles.
We're excited to announce the launch of Phase 2 for SOLE 11. Earlier this year, Phase 1 launched the new design across the student view and most of the administrator view.
The Epic environment which includes Epic SOM Train will be upgraded on December 10th from 1-3. There will be a downtime for this upgrade. Please make sure you do not try to open any of the icons within your Citrix environment during this time. Once Epic is upgraded and all has been tested successfully by the WVUH Team, WVU HSC ITS will e-mail that all is back online.
MacOS Sierra is now supported with NBME web-based testing We have confirmed that the NBME lockdown browser is now compatible with macOS Sierra and will work with the NBME web-based testing applications. Feel free to upgrade at your convenience.
Application & Web Support Services is pleased to announce the release of our new SOLE YouTube channel.
On May 10th, SOLE launched a new design that focuses on ease of use and delivering the tools you need so you canstudy, observe, learn and engage.
The Pharos Printing system has been installed by WVU Printing & Document Services at the Charleston and Eastern Division campuses. Please note that if you are printing from a laptop that is part of the HSC Laptop Program, the Pharos Print Driver on your laptop will work with these new printers and no further update is required.
A brief preview of SOLE 11 features.
A vulnerability has been identified in Adobe Flash player versions older than 22.214.171.124 that can be exploited to gain unauthorized access to our network. Network level protections were put into place as soon as we were notified by our firewall vendor last week, however, it is still critical that all clients be updated to the latest flash player software immediately.
This Windows 10 how-to video shows quick productivity tips for:
If you are having issues printing to a network printer and everyone else can print to it, try rebooting your computer. If no one can print to the network printer, try rebooting the printer. If it still doesnt work after trying these simple solutions call the helpdesk.