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Showing items 1 through 10 of 28 articles.

  • Crocodoc End of Life and SOLE Update

    Starting December 28, 2017, Crocodoc (acquired by will reach its end of life and no longer be available in SOLE. The Crocodoc Document Viewer is currently used to view Word, Excel, PDF, and PowerPoint file types. The document preview includes annotation tools in SOLE Content and the SOLE Detailed Grader.

  • Wireless Network patch scheduled for Oct 26 and Oct 27 to address KRACK vulnerability

    A recently identified vulnerability, known as KRACK, in a WiFi core encryption protocol puts the majority of Wifi connections at risk. Vendors are working to release updates and patches to address the vulnerability. As patches are released and tested, the security patch should be applied to all network and personal devices.

  • Update SOLE LockDown Browser

    Starting Thursday, October 19, 2017, users will be required to install the latest version of the SOLE LockDown Browser at the start of their next secure exam.

  • SOLE News Fall 2017

    New Plagiarism Avoidance Tutorial There are now two plagiarism avoidance tools available within SOLE. The WVU Libraries’ Office of Curriculum and Instructional Support created a tutorial (Option 1) that is now available to add to your courses and sites in SOLE. Within its five modules, this tutorial focuses on teaching students how to include information in their writing without plagiarizing; course instructors can focus on their preferred citations method and formats. The preceding module (Option 2), created by the WVU Office of Graduate Education and Life, focuses on the mechanics of citation methods throughout its eight units.

  • SOLE Workshop Series & Hands-on Help Sessions

    Application & Web Support Services is pleased to announce our Fall SOLE Workshop Series and Hands-on Help Sessions.

  • HSC WiFi Maintenance Scheduled June 15

    An upgrade to the WiFi networks at HSC will prompt users to accept a new security certificate on all devices when connecting to WVU.Encrypted and the eduroam WiFi networks once the new certificate is installed on Thursday, June 15. This change will occur around 6am and will affect HSC Morgantown, Charleston and Eastern campuses.

  • Pharos Driver Update Required

    There is an Important Security Update for the Mac Popup Client that must be installed within the next two weeks. Please download and install the HSCPharosPrinters.dmg file on your Mac Computer ASAP to avoid any printing disruption.

  • New SOLE Update Coming Soon...

    We're excited to announce the launch of Phase 2 for SOLE 11. Earlier this year, Phase 1 launched the new design across the student view and most of the administrator view.

  • Epic Upgrade v2015 - December 10th!

    The Epic environment which includes Epic SOM Train will be upgraded on December 10th from 1-3.  There will be a downtime for this upgrade.  Please make sure you do not try to open any of the icons within your Citrix environment during this time.  Once Epic is upgraded and all has been tested successfully by the WVUH Team, WVU HSC ITS will e-mail that all is back online.

  • MacOS Sierra is now supported with NBME web-based testing

    MacOS Sierra is now supported with NBME web-based testing We have confirmed that the NBME lockdown browser is now compatible with macOS Sierra and will work with the NBME web-based testing applications.  Feel free to upgrade at your convenience.