RSS Feed

Showing items 1 through 10 of 22 articles.

  • Pharos Driver Update Required

    There is an Important Security Update for the Mac Popup Client that must be installed within the next two weeks. Please download and install the HSCPharosPrinters.dmg file on your Mac Computer ASAP to avoid any printing disruption.

  • New SOLE Update Coming Soon...

    We're excited to announce the launch of Phase 2 for SOLE 11. Earlier this year, Phase 1 launched the new design across the student view and most of the administrator view.

  • Epic Upgrade v2015 - December 10th!

    The Epic environment which includes Epic SOM Train will be upgraded on December 10th from 1-3.  There will be a downtime for this upgrade.  Please make sure you do not try to open any of the icons within your Citrix environment during this time.  Once Epic is upgraded and all has been tested successfully by the WVUH Team, WVU HSC ITS will e-mail that all is back online.

  • MacOS Sierra is now supported with NBME web-based testing

    MacOS Sierra is now supported with NBME web-based testing We have confirmed that the NBME lockdown browser is now compatible with macOS Sierra and will work with the NBME web-based testing applications.  Feel free to upgrade at your convenience. 

  • SOLE YouTube Channel

    Application & Web Support Services is pleased to announce the release of our new SOLE YouTube channel. 

  • SOLE 11 has arrived

    On May 10th, SOLE launched a new design that focuses on ease of use and delivering the tools you need so you canstudy, observe, learn and engage.

  • Pharos Printing System Now Available at HSC Charleston and Eastern Division Campuses

    The Pharos Printing system has been installed by WVU Printing & Document Services at the Charleston and Eastern Division campuses.  Please note that if you are printing from a laptop that is part of the HSC Laptop Program, the Pharos Print Driver on your laptop will work with these new printers and no further update is required. 

  • Watch the SOLE 11 Video!

    A brief preview of SOLE 11 features.

  • Flash Player Vulnerability

    A vulnerability has been identified in Adobe Flash player versions older than that can be exploited to gain unauthorized access to our network.  Network level protections were put into place as soon as we were notified by our firewall vendor last week, however, it is still critical that all clients be updated to the latest flash player software immediately. 

  • 5 Tips for Windows 10

    This Windows 10 how-to video shows quick productivity tips for: