West Virginia University Computer Security and Privacy Incident Reporting System
File An Incident Report Learn more about defending your data.Content on this website will be moved to the IT Help Center at it.wvu.edu/help on Sunday, May 19. If you cannot find an article you need, please call the ITS Service Desk at 304-293-4444.
Crocodoc End of Life and SOLE Update
Starting December 28, 2017, Crocodoc (acquired by box.com) will reach its end of life and no longer be available in SOLE. The Crocodoc Document Viewer is currently used to view Word, Excel, PDF, and PowerPoint file types. The document preview includes annotation tools in SOLE Content and the SOLE Detailed Grader.
Students
Students can still preview content (Word, PDF, PowerPoint and Excel) in SOLE. However, annotations on content will not be available during the 2018 spring semester. Students are encouraged to utilize SOLE Notes or other preferred notetaking/annotation tools for content notes during the 2018 spring semester. Students should download any current annotated files for historic preservation.
Faculty
Instructors can still utilize the SOLE Detailed Grader and preview documents. However, annotations will not be available on a previewed document within the Detailed Grader during the 2018 spring semester. Visit Downloading Assignment Files for more information on how to annotate an assignment submission during the 2018 spring semester.
We thank you for your patience while we work to provide a full annotation feature in SOLE. We anticipate an update for the 2018 summer semester.
Please contact SOLE Support, solesupport@hsc.wvu.edu if you have any additional questions.
SOLE Support
solesupport@hsc.wvu.edu
304-293-2491, Option 1