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Content on this website will be moved to the IT Help Center at it.wvu.edu/help on Sunday, May 19. If you cannot find an article you need, please call the ITS Service Desk at 304-293-4444.

Computer

Laptop Support Contacts

Students entering the Dental Hygiene, Dentistry, Medical Doctor, Nursing, Nurse Anesthesia, Biomedical Laboratory Diagnostics, Occupational Therapy, Pathologists’ Assistant, Pharmacy, Physical Therapy or Physician Assistant programs are issued a notebook computer from the Health Sciences Center for use as an integral part of the curriculum. The computer program provides a portal for online education, access to our Library's electronic collection, a software package that includes electronic versions of medical resource materials, wireless network access within the Health Sciences Center, off-site access, on-campus printers and supplies, warranty and insurance coverage, and onsite certified technical support/maintenance for hardware/software problems through the Health Sciences Center Help Desk.  Our program goal is to provide our students with computer literacy skills to assist the student with learning, test taking, patient care, research, managed care, and hospital record keeping.

General Support

For general customer service and any hardware/software problems, please contact the HSC Help Desk at 2264 HSS, 304.293.3631 (Option 1).

Software Support

Help using software can be obtained from the Learning Center at 304.293.3631, Option 5.

Program Specific Support

For program specific information, please contact the following:

SOLE Support

For help accessing SOLE, please contact Applications/Web Services at 304.293.3631, Option 4.

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