Faculty and Staff, make sure you are ready for any changes due to Coronavirus (COVID-19)

HSC Contingency Planning - Work from Home


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  • Avoid upgrading to macOS Big Sur on Apple devices

    To prevent loss of internet connectivity and other possible problems, students and employees who use personally owned Apple computers for study or work should avoid installing the newest Mac operating system, macOS Big Sur, when it is released.

  • HSC Seating Chart SOLE Site

    A new application in SOLE is now available for site and course administrators to enter seating chart assignments for all fall courses and events. The application will support HSC’s contact tracing efforts in the event of a COVID-19 incident (positive case) and tracing efforts are required.

  • Panopto Cloud Update 8/15

    On Saturday, August 15, we will be making a number of updates to the Panopto Cloud infrastructure to improve performance and scalability. These updates will require downtime. We expect up to 3 hours of downtime, with a target start time of 9:00 pm EDT/6:00 pm PDT.

  • SOLE Spotlight - Course Support and Preparing for Fall

    While preparing your fall courses, you should have a plan in place to deliver course material remotely. Take time now to organize your course material and decide which tools and technology you plan to implement within SOLE, the Learning Management System for Health Sciences.

  • SOLE Certificate Courses Series Dates Added

    Application & Web Support Services would like to update you on our SOLE Certificate Course Series which provides training for Course and Site Administrators. Additional dates have been added to support our return to campus needs.

  • SOLE Spotlight | Panopto with Zoom | July 2020

    Should you need to conduct an onsite lecture or presentation, classrooms will be limited to 50% capacity. You can synchronously conduct the session for the remaining 50% of offsite attendees by utilizing a combination of Panopto and Zoom. Please visit the HSC Contingency Planning and Preparedness page to view specific HSC classroom instructions for using Panopto with Zoom.

  • Panopto Cloud Update

    On Saturday, June 27, the Panopto Cloud will be updated with the latest features and improvements. These updates will require downtime. We expect up to 3 hours of downtime, with a target start time of 9:00 pm EDT/6:00 pm PDT.

  • SOLE Spotlight | Prepare for Fall with QM Template | June 2020

    Mindful of our current public health uncertainty, we strongly encourage everyone to start taking steps to be able to pivot and blend between face-to-face and online course delivery this fall, as needed. Now is the time to make sure your course(s) are well organized and structured, so you and your students are prepared and assured.

  • SOLE Spotlight | Collaborate Ultra | May 2020

    Blackboard Collaborate Ultra is a real-time video conferencing tool that lets you add files, share applications, and use a virtual whiteboard to interact. Collaborate can be used for virtual classrooms, office hours and meetings to provide more possibilities for effective learning experiences and interactions. Collaborate with the Ultra experience opens right in your browser, so you don't have to install any software to join a session. Google Chrome, or Firefox are recommended for the best experience. Enable Collaborate Ultra from your course Control Panel's Tools Tab.

  • Remote Exam Monitoring Reminder

    Zoom can be utilized as an online exam monitoring tool. You can complete authentication with student ID's prior to exam start, monitor up to 24 students at a time, utilize the SOLE LockDown browser and record exams for later review as needed.