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  • DO NOT UPGRADE TO macOS Catalina

    DO NOT UPGRADE TO THE LATEST OS FROM APPLE! (macOS Catalina)

  • SOLE Spotlight | SOLE User View | September 2019

    As an administrator in SOLE you can change views to emulate other roles available in your course or site. This can be helpful in verifying content availability restrictions and access controls in addition to previewing as a user.

  • SOLE Spotlight | SOLE Custom Roles | August 2019

    Did you know Site Administrators within SOLE have the flexibility to assign specific permissions to users by creating additional roles? The Custom Roles tool can be used to create roles based on one of four template roles or entirely from selected permissions.

  • SOLE Fall 2019 Training Announcement

    Application & Web Support Services is pleased to announce our Fall SOLE Certificate Courses to provide training for Course and Site Administrators in the Health Sciences Learning Center.

  • Gift Card Email scam circulating MIX email system

    Please be advised that fraudulent emails are being circulated through the MIX email system. The email scam appears to have been sent from a WVU faculty (in this case from a Gmail account) to students asking the students to purchase gift cards, scratch off to reveal code and send a picture back to the sender. Please delete and do NOT respond to these types of messages. If you have any questions, please contact the HSC Help Desk at hsc_helpdesk@hsc.wvu.edu .

  • Panopto Scheduled Downtime

    On Saturday, August 10, Panopto will be making a number of updates to the Panopto cloud infrastructure to increase performance and scalability. These updates will require downtime. They expect up to 3 hours of downtime, starting at 9:00 pm EDT/6:00 pm PDT. During this time, you will be unable to access recordings on your server, and any attempts to upload from recording clients will result in a "Server unable to connect" message.

  • SOLE Spotlight | The Difference Between a Page and a File | July 2019

    Do you know the difference between a Page and a File in SOLE? They are alternative approaches used to create content objects for users.

  • MacBook Air Basic Training

    Kaity Amador, Apple student campus representative, will be onsite at the HSC to conduct 1 hour MacBook Basic Training for interested students and faculty starting July through September. See schedule and details of training here. Bring your MacBook to the training session if you have one.

  • SOLE Spotlight | Rubrics | June 2019

    Rubrics can be used to apply an objective grading method and provide consistency in evaluating student work. Rubric Scales can be created within SOLE's Gradebook and can then be utilized as grading methods for assessments.

  • Panopto Cloud Scheduled Downtime

    On June 22, 2019, Panopto cloud sites will be upgraded to the latest release.