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  • Gift Card Email scam circulating MIX email system

    Please be advised that fraudulent emails are being circulated through the MIX email system. The email scam appears to have been sent from a WVU faculty (in this case from a Gmail account) to students asking the students to purchase gift cards, scratch off to reveal code and send a picture back to the sender. Please delete and do NOT respond to these types of messages. If you have any questions, please contact the HSC Help Desk at hsc_helpdesk@hsc.wvu.edu .

  • Panopto Scheduled Downtime

    On Saturday, August 10, Panopto will be making a number of updates to the Panopto cloud infrastructure to increase performance and scalability. These updates will require downtime. They expect up to 3 hours of downtime, starting at 9:00 pm EDT/6:00 pm PDT. During this time, you will be unable to access recordings on your server, and any attempts to upload from recording clients will result in a "Server unable to connect" message.

  • SOLE Spotlight | The Difference Between a Page and a File | July 2019

    Do you know the difference between a Page and a File in SOLE? They are alternative approaches used to create content objects for users.

  • MacBook Air Basic Training

    Kaity Amador, Apple student campus representative, will be onsite at the HSC to conduct 1 hour MacBook Basic Training for interested students and faculty starting July through September. See schedule and details of training here. Bring your MacBook to the training session if you have one.

  • SOLE Spotlight | Rubrics | June 2019

    Rubrics can be used to apply an objective grading method and provide consistency in evaluating student work. Rubric Scales can be created within SOLE's Gradebook and can then be utilized as grading methods for assessments.

  • Panopto Cloud Scheduled Downtime

    On June 22, 2019, Panopto cloud sites will be upgraded to the latest release.

  • SOLE Spotlight | Randomly Select Exam Questions | May 2019

    SOLE Support is often asked how to set an exam to randomly select from a list of questions. The answer is simple.

  • SOLE Update Coming Saturday, May 11, 2019

    On Saturday, May 11, 2019, HSC ITS will release our bi-annual SOLE update. This update will include new features and tool enhancements. Please see the update details below. No major service interruptions are expected.

  • SOLE Spotlight | SOLE Search | April 2019

    This month's SOLE Spotlight reviews the Search Tool and the different ways it can be used.

  • SOLE Update Coming Saturday, May 11, 2019

    On Saturday, May 11, 2019, HSC ITS will release our bi-annual SOLE update. This update will include new features and tool enhancements. Please see the update details below. No major service interruptions are expected.