West Virginia University Computer Security and Privacy Incident Reporting System

File An Incident Report Learn more about defending your data.

Content on this website will be moved to the IT Help Center at it.wvu.edu/help on Sunday, May 19. If you cannot find an article you need, please call the ITS Service Desk at 304-293-4444.

Panopto Scheduled Downtime

On Saturday, August 10, Panopto will be making a number of updates to the Panopto cloud infrastructure to increase performance and scalability. These updates will require downtime. They expect up to 3 hours of downtime, starting at 9:00 pm EDT/6:00 pm PDT.

During this time, you will be unable to access recordings on your server, and any attempts to upload from recording clients will result in a "Server unable to connect" message.