West Virginia University Computer Security and Privacy Incident Reporting System
File An Incident Report Learn more about defending your data.Content on this website will be moved to the IT Help Center at it.wvu.edu/help on Sunday, May 19. If you cannot find an article you need, please call the ITS Service Desk at 304-293-4444.
Panopto Updates
Panopto Cloud Downtime
On Saturday, 6/26, Panopto will upgrade Cloud customers to the latest cloud release. This upgrade will require downtime. Downtime will be announced soon.
Mandatory Client Upgrade
On Friday, 7/16, we will require Panopto for Windows & Remote Recorders to be upgraded to version 9.0.2 or above and Panopto for Mac to version 10.1.0 or above. The upgrade will be applied to your Panopto site at 8:00 pm EDT/5:00 pm PDT.
For more information on the mandatory upgrade, see this article on the Panopto support site.
HSC classrooms will also have the mandatory update applied.
Please contact HSC ITS SOLE Support if you have any questions.