West Virginia University Computer Security and Privacy Incident Reporting System

File An Incident Report Learn more about defending your data.

Call Pick-Up Groups

Call pick-up groups are typically used in an office by individuals whose work stations are in close proximity. When a call pick-up group is established, it allows people to answer each other’s incoming calls from their own phone sets by pressing a button. This differs from “call appearances” in that the incoming calls will not be visible on the phones in the call pick-up group. Therefore, members of the group must be able to hear each other’s phones ringing.