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How to Connect Directly to a Voicemail Box Greeting

Connect Directly to a voicemail box will allow an internal VoIP user to directly call a voicemail box greeting. This will allow you to call someone's voicemail and leave them a message without ringing their phone and waiting for voicemail to pickup. It will also allow you to transfer a caller to someone's voicemail box if you know they aren't available.

The dialing procedure is very easy, just dial * * and the 5 digit number. For example, if someone calls Becky and then decides they want to talk to me but I'm not in the office, Becky can simply:

  1. Press the transfer softkey
  2. Dial * * 35664
  3. Press the transfer softkey again to complete the transfer