West Virginia University Computer Security and Privacy Incident Reporting System
File An Incident Report Learn more about defending your data.Content on this website will be moved to the IT Help Center at it.wvu.edu/help on Sunday, May 19. If you cannot find an article you need, please call the ITS Service Desk at 304-293-4444.
Telephone
Phone Bill Access
Please make sure that you have been granted access before attempting to log on to view the bill for your department. If you do not have access, email your userid and department’s DA (funding number) to the HSC Help Desk.
If you cannot access this page please go to request access to IT bill.
On occasion, after you enter the information correctly, you may get a "This page cannot be displayed" message. If you do, please enter the address again and press your enter key. If you have access to this site and have typed your userid and password information correctly, this may bring the Telecom site up.
If you continue to have problems accessing the site and are 100% sure that you’ve entered everything correctly, the problem is most likely with your AD password. Go here to reset your AD Password. Please note that it may take 15 to 30 minutes after changing the password for it to sync up with the phone bill web site. If you have problems with this reset procedure, please contact the HSC Help Desk and ask them to reset your AD password.
If you are sure that you have access, have typed your information in correctly and your AD password is correct, but still have problems logging in to the site to view your phone bill, please contact the HSC Help Desk at 304.293.3631.